Mirasys is hiring a Technical Information and Pre-Sales Specialist!

Mirasys is a globally recognized, customer-centric Video Management System (VMS) software company headquartered in Finland. We specialize in delivering cost-effective, scalable, and comprehensive VMS solutions to organizations of all sizes worldwide.

Our software is trusted by diverse industries, including hospitals, arenas, casinos, and banks, to enhance their security operations. Mirasys solutions seamlessly integrate with existing security infrastructures, providing unparalleled flexibility, scalability, and user-friendliness. By leveraging cutting-edge video management and analytics technologies, we empower our customers to secure their environments and optimize operations effectively.

At Mirasys, our commitment goes beyond the software. We provide outstanding customer success through our team of skilled professionals who ensure our clients receive reliable, flexible support at every stage.

Position: Technical Information and Pre-Sales Specialist

We are looking for a dynamic and detail-oriented professional to take charge of technical training, partner and external documentation, and pre-sales support. In this role, you'll play a key part in identifying new business opportunities and strengthening existing customer and partner relationships.

Prerequisites

• Finland residency (no relocation package)

• Existing EU / Finland work permit 

• Hybrid mode / office presence to be agreed with line manager

Responsibilities

Technical training

• Technical in-person training for system integrators

• End-user training

• Creating, updating, and maintaining online training materials

External end-user and channel documentation

• Creating, updating, and maintaining end-user documentation in collaboration with the Product owner and support

• Creating, updating, and maintaining channel / partner documentation in collaboration with the Product owner and support

• Create and maintain data sheets.

• Creating "how to" / "tips and tricks" material in cooperation with marketing and sales

• Managing translations of technical terminology and documentation

Identify new business opportunities

• Collaborate closely with partners and potential clients to identify new business opportunities.

• Conduct in-depth technical presentations and demonstrate Mirasys' solutions to prospective clients, highlighting key features and benefits.

• Participate in industry events, conferences, and webinars to represent Mirasys and network with potential clients.

Why Join Mirasys?

• Be part of a leading company in VMS technology with a global reach.

• Work on cutting-edge projects that make a real impact on security and operations across various industries.

• Join a team of passionate professionals dedicated to customer success and innovation.

• Enjoy a collaborative and flexible work environment that supports your growth and development.

Interested?

Send your application, including your salary expectation, to rekrytointi@mirasys.com no later than October 10, 2025. The position will be filled as soon as a suitable candidate is found - so don’t wait!