FREQUENTLY ASKED QUESTIONS

Does Mirasys VMS support use of mobile devices such as smartphones and tablet computers?

The Mirasys VMS mobile application, Spotter Mobile, is available both for Google Android as well as Apple iOS (iPhone/iPad) devices. (NOTE: The system being accessed must have the Gateway service installed and operational.)

Download on Google PlayDownload on the App Store

 

Which surveillance cameras does Mirasys VMS support?

The Mirasys VMS (both the Pro and Enterprise versions) supports thousands of different analogue and IP camera models from tens of different manufacturers through native drivers, ONVIF (Profile S), PSIA, RTSP or HTTP (MJPEG) streaming. The list of tested devices with more details can be found here:

Mirasys Supported IP Cameras List (Microsoft Excel .xlsx file)
 

How to determine whether the installation file is 32-bit or 64-bit?

The 32-bit installation executables have “x86” as part of their name.

E.g., for Mirasys VMS V7.5.1 “Release_751_DVMS_PAL_x86.exe”, and 64-bit executables have “x64” (e.g., “Release_751_DVMS_PAL_x64.exe”).

The origin of this naming convention comes from the naming conventions of Intel 32-bit vs. 64-bit microprocessors (CPUs).

When to choose the 32-bit version of Mirasys VMS?

By default, for all purposes, use the 32-bit (x86) version of Mirasys VMS (even on 64-bit versions of the operating system).
In particular:

  • If you need an analog video capture/compression card, use the 32-bit version as capture cards are not supported with the 64-bit version of Mirasys VMS.
  • With the Mirasys ANPR+ and Reporting application versions v2.*, use the 32-bit version.
  • Note also that mixed 32-bit and 64-bit systems need more care and expertise for the installation, upgrading and management of the system. If you are not prepared to handle that, use the 32-bit version of Mirasys VMS.

Mirasys 32-bit vs 64-bit Versions Table

Does Mirasys support Microsoft Windows 10 operating system?

Mirasys VMS version 7.4.4 and all later versions support Microsoft Windows 10. We recommend to use the separate Mirasys SpotterPlayer application for media playback. Please contact Mirasys if you use Mirasys analog capture/grabber cards.

Operating System

Server with analog camera support via capture cards

Server with only IP cameras or connected video servers (encoders)

Gateway server

System Manager client application

Spotter for Windows client application

Mirasys VMS 7.5 Supported Operating Systems

Windows 7 Pro / Enterprise

32-bit only

X X X X

Windows 8 Pro & Pro Retail

32-bit only

X X X X

Windows 2008 Server R2 Enterprise

32-bit only

X X X -

Windows 2008 Server R2 Foundation

- X X X -

Windows 2012 Server Standard Edition

- X X X -

Windows 2012 Server R2

- X X X X

Windows 10

- X X X X

NOTES:

  • Mirasys VMS has not supported Windows XP since Mirasys VMS version 6.4. If Windows XP support is required, do not install Mirasys VMS 6.4, or any later releases.
  • Make sure that the “Desktop Experience” feature is activated for Windows server operating systems.
  • No releases before Mirasys VMS V7.4 has support for Windows 10. Any older versions (V7.3 or older), if used with Windows 10, must be upgraded to the latest V7.4 release (V7.4.5 is the latest/current release at the date of this document) or V7.5.
Is Mirasys a member of the ONVIF?

Yes, Mirasys in an ONVIF (Open Network Video Interface Forum) Contributing -level member.

ONVIF is a non-profit ecosystem of more than 500 members driving the development of an open global standard for effective interoperability of IP-based physical security products.

See the membership list on the ONVIF website: http://www.onvif.org/About/MemberList.aspx

ONVIF Logo

Does Mirasys VMS support ONVIF Profile S?

Yes, both Mirasys VMS Version 7 Enterprise and Pro products conform to the latest ONVIF Profile S specification. (Use always the latest product and driver versions for best and widest compatibility.)

See the list of conformant products on the ONVIF website: http://www.onvif.org/ConformantProducts/ProfileProducts.aspx

ONVIF Profile S