Support

Mirasys offers technical support to channel partners, technology partners and end users. The support procedure varies group by group - see the descriptions below.

If you're an end user of MIrasys products

A video surveillance system consists of many parts and devices made by various manufacturers. In most cases, the cause of the problem lies in a component that is not made by Mirasys - such as cameras, cabling, network or monitors. The Installer or system integrator who has delivered the system to you knows all parts of your system. Therefore, contact always your system supplier to get help to any problems.

If you're a reseller of Mirasys products

A contact person - normally in the local Mirasys sales office - has been assigned to all our resellers. In case of any problems, please email or call your assigned contact person to get help.

If you are a technology Partner of Mirasys

Our technology partners such as camera manufacturers also have a dedicated contact person in the professional services team of Mirasys, whom they should contact.